Demo Data

Automation outcomes that
move the needle

Real results from service businesses using RunOps. Every call handled, every lead captured, every hour recovered — tracked and measured.

📞
—
Leads Captured
this month
📅
—
Appointments Booked
this month
⏱
—
Hours Saved
of manual call time

Service verticals

Where the automation hits hardest

High-call, high-friction service businesses see the fastest ROI from RunOps.

HVAC / Heating
—
Plumbing
—
Electrical
—
Law Firms
—
Home Cleaning
—
Roofing
—

Case studies

Real businesses, real outcomes

See how service operators replaced manual call handling with RunOps AI — and what changed.

HVAC / Plumbing
M&W Heating & Cooling
Chicago, IL — 12 technicians
The Problem
Three inbound lines, one receptionist. Peak season calls were going to voicemail. Customers hang up and call the next company on Google.
What RunOps Automated
AI now answers every call 24/7. Qualifies the issue (furnace, AC, maintenance), checks availability, and books directly into the team calendar. Urgent calls flagged to on-call tech via Slack.
Outcome
+58% booked appointments in 60 days
"We were losing 3-4 calls an hour during peak season. Now every call is handled before we even check our phone."
Law Firm
Peterson & Associates
Austin, TX — Solo practitioner
The Problem
Personal injury intake was eating 2+ hours a day. Unqualified leads, time-wasters, and actual clients all went through the same chaotic voicemail system.
What RunOps Automated
AI runs the entire intake: gathers case details, checks for conflicts, explains the process, and schedules a consultation only for qualified leads. Case notes written to CRM automatically.
Outcome
2.5 hrs/day recovered; 73% lead-to-consult rate
"I used to spend my whole morning sorting through voicemails. Now my calendar is full of confirmed consultations and nothing else."
Home Services
Bright House Electric
Denver, CO — 6 electricians
The Problem
Missing calls was costing ~$18k/month in lost jobs. The field team couldn't answer phones while on-site, and callbacks to voicemails had a 12% return rate.
What RunOps Automated
AI answers and qualifies every call, collects the service type and urgency, and books the job slot. Customer gets a text confirmation. For urgent/after-hours, the on-call electrician receives a direct call.
Outcome
$18k/month in recovered revenue; zero missed calls
"First month we tracked it, we booked 34 jobs that would have gone to voicemail. The ROI was obvious in week two."

From the field

What operators actually say

No cherry-picked quotes. These are the results service businesses report back.

We were missing 40% of our inbound calls before RunOps. Now every lead gets picked up and booked — even at 11pm.

M
Marcus T.
M&W HVAC, Chicago

The AI asks all the right questions and books the appointment directly into our calendar. We haven't touched a phone in months.

S
Sandra K.
FastFlow Plumbing, Austin

588 hours saved in Q1 alone. That's almost 25 full work days we didn't spend chasing leads.

D
Derek L.
Bright Electric, Denver

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